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Questions? Contact customer service at (855) 645-8448

Medicare Advantage 2020

Contact Us

Before calling the appropriate phone number below, please visit our FAQ page to get answers to common questions about Medicare Plans and Enrollment, or visit our Resource Center to view and download Plan Materials and Forms.

Customer Service: (855) 645-8448 (TTY 711)

Prospective Members: (866) 350-2715 (TTY 711)

Provider Relations: (713) 338-4801 (TTY 711)

Customer Service hours of operation are 8 a.m. to 8 p.m. CST, 7 days a week from October 1 - March 31 and 8 a.m. to 8 p.m. CST, Monday – Friday from April 1 - September 30.

If you'd like to contact us by mail, please reach us at the following address:
Customer Service Department
Memorial Hermann Health Solutions, Inc.
929 Gessner, Suite 1500
Houston, TX 77024