Before calling the appropriate phone number below, please visit our FAQ page to get answers to common questions about Medicare plans and enrollment and visit our Resource Center to view and download Plan Materials and Forms.
Member Services HMO: (844) 550-6886 (TTY 711)
Member Services PPO: (844) 550-6896 (TTY 711)
Prospective Members: (877) 258-9408 (TTY 711)
Provider Relations: (713) 338-4801 (TTY 711)
Member call centers available 8am-8pm 7 days a week October 1st – February 14th; 8am – 8pm Monday – Friday February 15th – September 30th.
If you'd like to contact us by mail, please reach us at the following address:
Customer Service Department
Memorial Hermann Health Solutions, Inc.
929 Gessner, Suite 1500
Houston, TX 77024