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Questions? Contact customer service at (888) 642-5040

Health Benefit Quick Tips PPO

Using in-network providers keeps costs down.

To find in-network providers, click here.

  • Tell us if you or your dependents live outside of the 7-county Memorial Hermann Select Network service area so we can flag your records to allow access to the Healthy Directions and MultiPlan Complementary Network providers where you live.*
  • Inform physicians that lab specimens should be sent to in-network labs such as Memorial Hermann labs, LabCorp or Quest Diagnostics.

Prior Authorization

Some services may be denied if you do not obtain prior authorization. To confirm whether a service requires prior authorization, contact Memorial Hermann Health Insurance Company customer service at 855-645-8448 before scheduling a procedure.

Have more questions?

Call Memorial Hermann Health Insurance Company Customer Service at 855-645-8448.

The Memorial Hermann Select Network service area consists of the following counties: Brazoria, Fort Bend, Galveston, Harris, Montgomery, Walker and Wharton.