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Questions? Contact customer service at (855) 645-8448

Telemedicine

Memorial Hermann Health Plan offers two telemedicine options to our members. More information can be found below.

Your health benefit plan includes coverage for health care services or procedures delivered by a preferred or contracted health professional with a telemedicine medical service or a telehealth service. The cost of telemedicine or telehealth services will not exceed amounts for comparable medical services provided through a face-to-face consultation.

Memorial Hermann Virtual Clinic

Memorial Hermann Medical Group (MHMG) now offers primary care consultations through Memorial Hermann's Virtual Clinic. Virtual Clinic offers primary care consultations through the use of their computer, tablet or smart phone. Virtual Clinic physicians can assist in diagnosis and develop a treatment plan, or help navigate patients to another level of care.

Visit memorialhermann.org/virtualclinic/ to learn more about Memorial Hermann Virtual Clinic and to set up your appointment.

Teladoc

Teladoc gives you access 24 hours, 7 days a week to a U.S. board-certified doctor through the convenience of phone, video or mobile app visits. Set up your account today so when you need care now, a Teladoc doctor is just a call or click away.

Go to Teladoc.com and click "set up account".

Download the app and click "Activate account". Visit teladoc.com/mobile to download the app.

Please note: Teladoc applies to HSA-compatible plans at a $40 service charge.