Questions? Contact Customer Service at (855) 645-8448
Memorial Hermann Advantage HMO is provided by Memorial Hermann Health Plan, Inc., a Medicare Advantage organization with a Medicare contract. Enrollment in this plan depends on contract renewal. Medicare beneficiaries may also enroll in Memorial Hermann Medicare Advantage Plans through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.
The Memorial Hermann Dual Advantage HMO D-SNP is a Dual Eligible Special Needs Plan (D-SNP). Ability to enroll in this plan will be based on verification that enrollee is entitled to both Medicare and medical assistance from a state plan under Medicaid.
Memorial Hermann Health Plan, Inc. is a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the Memorial Hermann Dual Advantage plan depends on the plan’s contract renewal.
Memorial Hermann Advantage complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
Benefits and features vary by plan. This information is not a complete description of benefits. Please call us at (855) 645-8448 for more details.
You must continue to pay your Medicare Part B premium to be enrolled in the Advantage HMO, Advantage Plus HMO and Advantage Jefferson HMO plans.
The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (855) 645-8448 (TTY 711).
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phídành cho bạn. Gọi số (855) 645-8448 (TTY 711).
Our Customer Service hours of operation are:
8 a.m. to 8 p.m. CT, 7 days a week from Oct. 1 – March 31
8 a.m. to 8 p.m. CT, Monday - Friday from April 1 – Sept. 30
Memorial Hermann Health Plan
PO Box 19909
Houston, TX 77224
The Centers for Medicare & Medicaid Services (CMS) collects information from Medicare plans to track beneficiary enrollment in Medicare Advantage (MA) or Prescription Drug Plans (PDP), improve care, and for the payment of Medicare benefits. Sections 1851 and 1860D-1 of the Social Security Act and 42 CFR §§ 422.50, 422.60, 423.30 and 423.32 authorize the collection of this information. CMS may use, disclose and exchange enrollment data from Medicare beneficiaries as specified in the System of Records Notice (SORN) “Medicare Advantage Prescription Drug (MARx)”, System No. 09-70-0588. Your response to this form is voluntary. However, failure to respond may affect enrollment in the plan.
Do you have questions, concerns, need more information or documents? Call our Customer Service team today at (855) 645-8448 to learn more about your plan benefits, available resources and member services, or fill out the form below including a description of your request in the ‘Comments’ section.