Resource Center

You are viewing member services for Employer-Sponsored Plans. For Medicare Advantage member information, click here.

Questions? Contact Customer Service at (855) 645-8448

Find benefit information, print important member forms and learn about available programs and services from our one-stop resource center.

Update on COVID-19

Does Memorial Hermann Health Plan cover the cost of COVID-19 testing for Members of Employer-Provided Plans?

Memorial Hermann Health Plan will waive Member cost sharing including copays for all diagnostic testing for COVID-19. Please call the number on the back of your ID card for more information.

For more information on COVID-19, please visit the following websites:

Does Memorial Hermann Health Plan cover the cost of COVID-19 vaccines for members?

Memorial Hermann Health Plan will cover the cost of COVID-19 vaccine for our members. Please call the number on the back of your ID card for more information.

Are there other resources available to patients?

The CDC (Centers for Disease Control and Prevention) are providing updated information on a regular basis on their website for patients and other stakeholders. For more information, click here.

Navitus Member Portal

Login to Navitus.com to view plan specific information including benefit information.

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Everyday Well - Member Portal

Login to EverydayWell.com to download your ID card, download important plan documents, view benefit information, check claim status and search for providers.

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Member Documents

Commercial Continuity of Care Form
Claim Reimbursement Form
Request to Establish Out-of-Area Address
Request to Renew Health Coverage - Disabled Dependents
2021 Generic ID Cards 

Costco Mail Order Pharmacy Information

There are two options available to you through Costco Mail Order Pharmacy: traditional mail order or online enrollment. For more information on the Costco Mail Order Pharmacy and for ordering instructions, please click here.

For more information on home delivery (mail order) information, please also visit the Costco Mail Order Information section on our Pharmacy FAQ page 

Mail Order Form (English)
Mail Order Form (Spanish)

For instructions on how to enroll for prescriptions online with Costco Mail Order, click here.

Teladoc

Teladoc connects you 24/7/365 to a national network of doctors via web, phone or mobile app. Within minutes, a doctor will contact you ready to listen and resolve your minor issue. If medically necessary, the prescription will be sent to a pharmacy of your choice. It’s healthcare in the palm of your hands.

Active&Fit™

The Active&Fit Direct™ program is a unique service offered to our commercial members to help you live healthier, more active lives. With access to a broad network of participating fitness centers and YMCAs, at a cost well under market prices, you can find a facility that's most convenient for you. By joining the Active&Fit Direct program, you also have access to online tools such as a fitness center search, activity tracking, educational resources, and more.

MedlinePlus

MedlinePlus is a free service offered by the U.S. National Library of Medicine under the National Institutes of Health. It provides free, easy to read health information and tools for all ages and stages of life. The information is available on demand in over 20 languages.

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