Resource Center

Questions? Contact Customer Service at (855) 645-8448

Plan Documents & Materials


Links to important documents and information, including Enrollment Form, Summary of Benefits, Evidence of Coverage, Provider Directory, and Dental Benefits.

Informational Member Videos


Watch the informational videos for detailed information on plan benefits and member programs.

Pharmacy Documents & Materials


Links to important pharmacy documents, information and help members and providers navigate the Medicare Part D benefit offered through Memorial Hermann Advantage HMO plans.

Dental Information


Access information regarding your dental benefit.

Telemedicine


Learn about our Teledoc program, primary care visits through the Memorial Hermann Virtual Clinic, and Evisits.

Request Printed Directories


Quick form to request a printed directory, or use helpful links to search directories online, including Provider, Pharmacy, and Covered Drugs (Formulary).

Organization Determinations, Appeals, and Grievances


You have the right to disagree with a coverage determination or file a complaint if you have a problem or concern.

Member Events & Newsletters


Helpful information about news and events, including our new member orientation video.

Member FAQ


Helpful answers to important and frequently asked questions.

Disclaimer Information


The fine print is important too! This section includes a link to medicare.gov and privacy information.

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