This page helps our members and providers navigate the Medicare Part D benefit offered through Memorial Hermann Advantage HMO Plans.
Questions? Contact Customer Service at (855) 645-8448
Navigate the pharmacy benefit related forms and resources (Part D) on this page. Additional plan documents can be found at the Resource Center.
Here at Memorial Hermann Advantage we strive to provide our members with the most accurate Pharmacy Directories. If you need help finding a network provider, please call customer service: (855) 645-8448 (TTY 711).
Or click here to access our online searchable directory. If you would like a Pharmacy Directory mailed to you, you may call the number above, or request one here.
View all of our plan’s 2023 pharmacy directory by visiting the Pharmacy Directory page.
Aquí en Memorial Hermann Advantage nos esforzamos por ofrecer a nuestros miembros los Directorios de Farmacias más precisos. Si necesitas ayuda para encontrar un farmacia dentro de la red, llama al: (855) 645-8448 (TTY 711).
O visita aquí para acceder a nuestro directorio de búsqueda online. Si deseas recibir por correo un Directorio de Farmacias, puedes llamar al número indicado más arriba o solicitar uno en el sitio web aquí.
Visite la pagina de Directorios de Farmacia para ver todos nuestros directories para el 2022.
For plans (Memorial Hermann Advantage HMO, Memorial Hermann Advantage Plus HMO, Memorial Hermann Advantage Golden Triangle HMO, and Memorial Hermann Dual Advantage (HMO D-SNP), please view our HMO formulary or drug list on our Formulary page.
The Formulary may change at any time during the year. You will receive notice when necessary.
You may see a list of prescription drugs on the formulary that has a Prior Authorization or Step Therapy restrictions by visiting our Formulary page.
If you take a "long-term" medication, consider enrolling in Costco Mail Order Pharmacy services. There are two options available to you: traditional mail order or online enrollment. For more information on home delivery (mail order) information, please visit the Costco Mail Order Pharmacy section of the Pharmacy FAQ page.
To enroll in traditional mail order services, please see the forms below.
Mail-Order Form (English) Mail-Order Form (Spanish)
For more information, please reach out directly to Costco Mail Order Pharmacy at (800) 607-6861 or click here.
For instructions on how to enroll for prescriptions online with Costco Mail Order Pharmacy, click here.
This private, secure website is designed just for you. All of your pharmacy plan information is available and kept up-to-date in real time.
Easy access allows you to:
Visit Navitus Member Portal and register to gain access to these features. Instructions for registering for the member portal can be found here. Questions? Call Navitus Customer Service at (866) 270-3877. (Please note that by clicking on this link, you will be leaving Memorial Hermann website).
The mobile app provides easy, on-the-go access to your personalized health information. Once you have your member ID number, download the app to take advantage of the benefits your pharmacy plan offers. Managing your prescription medications is a key part of managing your health. Take your medication information with you wherever you are with the mobile app. Download now for iOS and Android devices. (Please note that by clicking on this link, you will be leaving Memorial Hermann website).
For Mobile App Account Assistance Contact Customer Care, please call customer service at (844) 268-9789.
Our plan allows for reimbursements of certain claims. Please download the form below, complete it and follow the submission directions.
Member Reimbursement Drug Claim Form 2023 (English) / (Spanish)
Mail this form along with receipts to:
Memorial Hermann Health Plan Manual Claims
C/O Navitus Health Solutions, LLC
Member Reimbursement Department
P.O. Box 1039
Appleton, WI 54912-1039
Or Fax this form along with receipt to: Toll Free (855) 668-8550
Additional plan documents and resources can be found in the Resource Center if you need more help finding a plan documents or pharmacy benefit related documents, please call customer service: (855) 645-8448 (TTY 711).