Questions? Contact Customer Service at (855) 645-8448
There are various times when you can enroll in, make changes to, or dis-enroll from an existing Medicare Advantage plan. You can:
Some additional times to enroll, make changes, or cancel may apply to you. Visit www.medicare.gov to learn more.
You can also call our licensed Medicare agents at (866) 350-2715 (TTY 711) who can help guide you through the entire enrollment process.
Most likely, if you are already receiving Social Security benefits, you will be automatically enrolled in Medicare Part A and Part B. You will receive your Original Medicare benefits starting the first day of the month you turned 65. You may also enroll in a Medicare Advantage (MA) or Medicare Advantage Prescription (MAPD) Plan during your Initial Coverage Enrollment Period (ICEP).
The Initial Coverage Election Period (ICEP) is when a person who is new to Medicare can enroll in a Medicare Advantage plan (Part C) with or without prescription drug coverage (Part D). This period begins three months immediately before the individual’s first entitlement to both Medicare Part A and Part B and ends on the later of:
The time and length of your ICEP depends on whether or not you delay your Part B enrollment. If you delay your Part B because you have creditable coverage past age 65, your ICEP begins 3 months before you enroll in Part B and ends the last day of the month before your Part B coverage starts.
Once an ICEP enrollment request is made and enrollment takes effect, the ICEP election has been used.
If you are eligible for Medicare and/or would like to enroll in, change or dis-enroll from a Medicare Advantage or Medicare Advantage Prescription Drug (MAPD) Plan, you may make such changes during the Annual Election Period (AEP), which runs from October 15 to December 7 of every year. Your benefits will begin on January 1 of the following year.
During the AEP, you can make changes to various aspects of your coverage:
Call our licensed Medicare agents at (866) 350-2715 (TTY 711) to learn more about our Memorial Hermann Advantage HMO plans.
From January 1 – March 31 each year, you have the opportunity to switch back to Original Medicare or change to a different Medicare Advantage Plan. During this Medicare Advantage Open Enrollment Period (OEP), you can:
During this period, you will not be able to:
Note that you can only make one change during this period. Any changes you make will be effective the first of the month after the plan gets your request. If you’re returning to Original Medicare and joining a drug plan, you don’t need to contact your Medicare Advantage Plan to dis-enroll. The disenrollment will happen automatically when you join the drug plan.
To learn more, visit www.medicare.gov.
You may be able to enroll in, make changes to, or dis-enroll from a Medicare Advantage or Medicare Part D drug coverage if you qualify during a Special Enrollment Period (SEP). Below are some examples (but is not a comprehensive list) of Special Enrollment Periods:
To learn more about whether you qualify under a special circumstance, visit www.medicare.gov.
Get an Information Kit
Find a Seminar