Frequently Asked Questions

Questions? Contact Customer Service at (877) 364-2789

Frequently Asked Questions

Who is in the Memorial Hermann provider network?

Our network is primarily composed of the Memorial Hermann Physician Network, known as MHMD. This organization practices evidence-based medicine in a culture of physician accountability and has created and deployed new models of health care that improve quality, safety and cost efficiency for patients and caregivers.

Its 3,000 physicians make it the largest independent physician organization of its kind in Texas, ranking among the top nationally based clinical integration programs in participating physicians and quality of results.

Can employees go outside the Memorial Hermann network to find providers?

We also have contractual relationships with many affiliated physicians outside of Memorial Hermann, including UT Physicians Group.

Can employees keep their current doctors on this plan?

It really depends on the insurance plan selected. For large groups (51+ employees), we do provide the opportunity to "buy-up" to a much broader network. If you want to see if a current provider is in our network, simply go to our provider search and you can check based on physician's name.

Do you host wellness fairs on site at the workplace?

Yes. Health fairs help promote wellness and educate your employees about basic health concerns, preventive care and chronic disease management. Our staff can set up health fair vendors, arrange "ask the doctor" or "ask the dietician" sessions, provide flu vaccinations, conduct biometric screenings, and help employees schedule online appointments — all at the workplace.

How do I get a group insurance quote?

You can send us an email requesting more information, along with employer demographics to or submit a request here. You'll receive your quote within 72 hours.

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