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Memorial Hermann Health Plan offers three telemedicine options to our members. Your plan includes coverage for health care services or procedures delivered by a preferred or contracted health professional with a telemedicine medical service or a telehealth service. The cost of telemedicine or telehealth services will not exceed amounts for comparable medical services provided through a face-to-face consultation.
Memorial Hermann Medical Group (MHMG) offers Video Office Visits with your board-certified doctor in the comfort of your home or office. Virtual Office Visits are a scheduled, live appointment conducted by video with your primary care or specialty care physician.
MHMG primary care physician or specialty care doctors can treat a wide range of conditions, including allergies, coughs, colds, flu, vomiting, diarrhea, urinary issues and more. MHMG physicians can assist in diagnosis and develop a treatment plan, or help navigate patients to another level of care.
Virtual Office Visits are offered during your physician’s office hours, Monday through Friday, typically from 8 am to 5 pm. Check with your physician’s office to schedule an appointment.
Visit here to learn more about Memorial Hermann Virtual Office Visit and to schedule an appointment.
Memorial Hermann's 24/7 Virtual Urgent Care offers two ways to get care for minor illnesses without an appointment. Answer questions online about your symptoms or speak with a healthcare provider via video to get a treatment plan, including medically necessary prescriptions, within 30 minutes.
Receive treatment for allergies, cold, urinary tract infection and more - All for just $25* per visit. Simply download the Everyday Well App to get started.
To get access to care, visit 24/7 Virtual Urgent Care or download the Everyday Well app.
*Cost may be less than $25 depending on your insurance plan coverage.
Teladoc gives you access 24 hours, 7 days a week to a U.S. board-certified doctor through the convenience of phone, video or mobile app visits. Teladoc provides the right care when you need it most. Teladoc doctors can treat many medical conditions, including:
Before your first virtual care visit, take a few minutes to set up your account online or on the app. Then fill out a brief medical history like you would at a doctor's office (it will help your doctor treat or advise you better). So when you need care now, a Teladoc doctor is just a call or click away.
Go to Teladoc.com and click "set up account" or you can call (800) TEL-A-DOC (835-2362). You can also visit teladoc.com/mobile to download the app and click "activate account".
Please note: Teladoc applies to HSA-compatible plans at a $40 service charge. Services may vary based on health plan or employer. Please set up your account to see the services available to you.