Questions? Contact Customer Service at (855) 645-8448
Important Note: Providers affiliated with one of the following groups must contact the group for instructions regarding reimbursement related questions:
Please contact Customer Service at (855) 645-8448
Mail your claims to:
PO Box 660303
Dallas, TX 75266-0303
Visit the Resource Center and click on “Provider Online Access Form” under the "Provider Forms" section. Fill out the form and send via email to firstname.lastname@example.org . A representative will contact you with your login information.
After logging in with your user ID and password, select “My Members” to access your current roster.
After logging in with your user ID and password, select "Check Eligibility" from the menu choices in the left-hand menu. Enter the patient's demographic information to view information about eligibility, attain a printable summary of their plan benefits, and to review the actual utilizations the patient has had to date.
Send an email to email@example.com. A representative will contact you with your login information.