Questions? Contact Customer Service at (855) 645-8448
Please contact Provider Relations at (713) 338-4801 or providerservices@memorialhermann.org.
Important Note: Providers affiliated with one of the following groups must contact the group for instructions regarding reimbursement related questions:
Non-Contracted Providers:
Please contact Customer Service at (855) 645-8448
Mail your claims to:
Memorial Hermann Health Plan
Attn: Claims Department
929 Gessner Road, Ste 1500
Houston, Texas 77024
Visit the Resource Center and click on “Provider Online Access Form” under the "Provider Forms" section. Fill out the form and send via email to mhhealthwebaccess@memorialhermann.org . A representative will contact you with your login information.
After logging in with your user ID and password, select “My Members” to access your current roster.
After logging in with your user ID and password, select "Check Eligibility" from the menu choices in the left-hand menu. Enter the patient's demographic information to view information about eligibility, attain a printable summary of their plan benefits, and to review the actual utilizations the patient has had to date.
Send an email to mhhealthwebaccess@memorialhermann.org. A representative will contact you with your login information.
If you would like to join our provider network, please complete the Request for Participation Form. If you have any questions please contact us at MHHPContractingRFP@apex4health.com.