Provider Portal Account Registration
Providers can now register for the portal by referencing the materials below and accessing the link to the new portal. The first individual that registers for a provider group is assigned the role of Local Administrator. Please be mindful of who you select as your provider group portal local administrator. In most cases, the Office Manager should be assigned this role. The Local Administrator has access to all standard features, plus the System Administration feature for setting up and overseeing all other users of the registered office.
The new user registration guide which provides step-by-step instructions for completing registration can be accessed via the link below. If you are having technical difficulties, please sign up for a training.
If you are registering for the provider portal account, please allow 72 hours for processing and approval of the account. If you have established a local administrator role, you can add users and thus by pass the 72 hour timeline.
Provider Portal:
HealthTrio connect - connect Login
Training Materials:
HealthTrio Provider Portal - Overview | Rise 360
Provider Portal Training
Memorial Hermann Health Plan's Provider Portal includes the following features, as well as provides access to:
- Self-Registration
- Patient Inquiry
- Demographic Information
- PCP
- Policy Number
- Group
- Eligibility
- Benefit Plan Description
- Recent Claims
- Limits and Accumulators
- Deductibles and OOP
- Single Sign On
- Claims Center
- Facility and Professional Claims
- Medical Claim ID
- Date(s) of Service
- Claim Status
- Diagnosis
- Received Date
- Payment Details
- Claim Item Detail
Portal Training and User Access
For more information on how to make the best use of the Provider Portal, please review our Provider Training deck and FAQ. To access the portal, please self register on the site.