Provider Portal Training

For more information on how to make the best use of the new Provider Portal, please review our Provider Portal Training deck. To access the portal, please self register on the site.

Questions? Contact Customer Service at (855) 645-8448

Provider Portal Training

Memorial Hermann Health Plan's Provider Portal includes the following features, as well as provides access to:

  • Self-Registration
  • Patient Inquiry
    • Demographic Information
    • PCP
    • Policy Number
    • Group
    • Eligibility
    • Benefit Plan Description
    • Recent Claims
    • Limits and Accumulators
    • Deductibles and OOP
  • Single Sign On
  • Claims Center
    • Facility and Professional Claims
    • Medical Claim ID
    • Date(s) of Service
    • Claim Status
    • Diagnosis
    • Received Date
    • Payment Details
    • Claim Item Detail

Portal Training and User Access

For more information on how to make the best use of the new Provider Portal, please review our Provider Training deck and FAQ. To access the portal, please self register on the site.

Frequently Asked Questions

Nothing, we will take care of that for you.

On or after 9/20/21, you will access the site by clicking Provider Portal.

Information must be exactly as MHHP has it listed:

  • Provider Name
  • NPI
  • Phone Number
  • Tax ID
  • Check number within the last 12 months of present day

Unlimited, with multiple users in the same role.

Validate the registration information using Explanation of Payment from MHHP and/or Payee on a check issued by MHHP. If you have any questions, please call Customer Service at (855) 645-8448.

  1. Office Manager
  2. Biller
  3. Clinical
  4. Clerk

Yes, only as the office manager user role.

Yes, only as the office manager user role.

You can message the Health Plan by using the messaging center.

Please, be sure you attempt to use Google Chrome or Edge. Also, ensure all cookies and caches has been cleared from browser before attempt.

The current provider portal will be no longer available on 11/30/2021.

  • Self-Register
  • Check Eligibility
  • Search Authorizations
  • Check Claims
  • Export Claims in a Report
  • Print Explanation of Payments
  • Receive Health Plan Notifications

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