Questions? Contact Customer Service at (855) 645-8448
With your Memorial Hermann Medicare Advantage Plus HMO membership, you can get up to $30 worth of healthcare products every quarter. Members use the benefit to order items such as mobility aids, compression garments, incontinence products, toothpaste, lotions, cleansers and much more, from familiar brands including Curad®, Biotene® and Remedy®.
Medline Industries Inc. is a manufacturer and distributer of medical supplies that provides health care products and services to our Memorial Hermann Medicare Advantage Plus HMO plan members. The products in this catalog are offered through Medline and they may also be referred to as LiveWell or OTC Benefits Solution or Services.
There are 3 easy ways to order:
Please remember to allow up to 7 to 10 business days for your products to arrive.
Products for Memorial Hermann Medicare Advantage Plus HMO members are shipped directly to your door at no additional cost to you.
If you have additional questions on products, shipment, ordering or other questions for Medline, you can contact them directly at (833) 511-9844.
For additional questions on your benefits or concerns regarding services, please call the Memorial Hermann Health Plan Customer Service department at (855) 645-8448 (TTY 711) for assistance. Hours of operation are 7 days a week from 8 a.m. to 8 p.m. CT, during October 1 – March 31 and Monday – Friday from 8 a.m. to 8 p.m. CT, during April 1 – September 30.